Art's Cedar Ridge Gas & Auto at 12685 Colfax Highway, Grass Valley, California.

I went in and had them replace the power steering pump in my Subaru. I asked the receptionist Lisa to call me when they get the old pump out, but I had to call them, no big deal. So they replaced the pump and I called and asked Lisa to call me when my car is ready, yet again I received no call and had to call them, slightly annoying. Picked up the car, and after driving it twice the power steering pump broke. When I called they said "that happens with some pumps". I did my research, called Subaru and auto zone where I got the pump and indeed it can rarely happen. So I called the receptionist Lisa again and asked if they would be willing to replace the new one for free or at least discounted seeing as I just paid them $125 to replace the last one days ago. Lisa said she would have Art call me later in the day. But big surprise, No call at all. I wanted to call back and politely tell her she needs to learn better communication and customer service skills, however with how annoying the whole experience was. I decided not to bother knowing it would change nothing. Decided to leave a review instead. Don't expect strong communication or solid results when going to Arts.